Credential Recovery

Credential Information
Password If this is your first time logging in, use the password that was sent to your email. If you have lost or forgotten your password, you may generate a new password that will be emailed to you.
Username: Submit
Username Your username is the email address registered to your account. If you are unsure what address this is, please take the following actions:
  • Fire Marshal: Contact OIS directly.
  • Fire Chief: Contact the Office of State Fire Marshal (OSFM) by calling (803) 896-9800 or emailing Susan Duncan.
  • Firefighter: Contact your Fire Chief. If you are not currently employed at a Fire Department, contact the Office of State Fire Marshal (OSFM) by calling (803) 896-9800 or emailing Susan Duncan.