Credential Recovery

Credential Information
Password If this is your first time logging in, use the password that was sent to your email. If you have lost or forgotten your password, you may generate a new password that will be emailed to you.
Username: Submit
Username Your username is the email address registered to your account.
If you are unsure what address this is, please take the following action:
  • Fire Chief: Contact State Fire at (803) 896-9800.
  • Firefighter: Please know, your fire chief or assigned Fire Portal administrator has access to your account. If you are unable to contact fire department staff, please call (803) 896-9800 or email
If you are not currently employed at a fire department, contact State Fire at (803) 896-9800.